WEB SITE TERMS AND CONDITIONS
Please read the following terms carefully as use of this website means that you accept them.
Limitation of Liability
This website should only be used for information purposes. It is not advice and you should not rely on it to make (or refrain from making) any decisions or take (or refrain from taking) any action.
Societe Roquefort is not responsible for the website's accuracy or its fitness for a particular purpose or the reliability of the access to this website.
Societe Roquefort is not liable for any damages or losses resulting from your use of or inability to use this website. Societe Roquefort does not guarantee that this website will operate free of error or that is free from computer virus or any other contaminating computer program.
Changes to the Website
Societe Roquefort may change the website or these terms at any time by posting notice of the changes on the website. If you use the website after Societe Roquefort has posted the changes you will be bound by the new terms. You should therefore ensure that you read the terms each time you use the website.
Governing Law and Jurisdiction
These terms and your use of this website are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.
Disclaimer, Data Protection, Privacy Policy
Disclaimer
We have made every effort to ensure that the information on this website is accurate and all information is updated regularly. We take great care to ensure website accuracy but services and facilities may change or be withdrawn and information may change. We regularly update information to display up to date text but please note that changes might occur without notification.
Data-Protection
We will retain details provided to us by you in order to enable information to be processed efficiently, to keep you informed of any relevant information relating to Societe Roquefort and to analyse and understand better our customers' requirements. If you believe that we are storing details relating to you and that these are incorrect, please mail us at the contact address at the bottom of this page and we will correct them as soon as possible. This information will be stored in a central database, controlled by our administrative staff and will be accessible electronically. Security measures are in place to ensure that our customers' data is not accessible by any unauthorised persons. However, persons such as IT systems suppliers may need to have access to the system from time to time. We may use the information you provide to tell you about other offers from Societe Roquefort and other companies that may be of interest to you.
Privacy Policy (The information we collect and how we use it)
Societe Roquefort is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it.
Information About You (Your Information)
This refers to information such as your name, contact details, preferred interests that you supply us or is supplied to us, including any information about your friends or family relating to the same ("Your Information"). Your Information is collected when you request information from us or contact us (and vice versa). You are responsible for ensuring that your friends and family are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update Your Information whenever we get the opportunity to keep it current, accurate and complete.
Our Use of Your Information
We may disclose Your Information to our service providers (which could be located outside the UK/EEA) for the purpose of providing you with our services. Only information necessary for this purpose will be disclosed to them. In addition, we may use Your Information for the purposes set out in our data protection registration with the Office of the Data Protection Commissioner, and disclose the same to our "group companies" if there are business benefits to be gained from doing so. We may also disclose Your Information to companies who act as "data processors" on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection.
Some of Your Information may be considered "sensitive personal data" under the Data Protection Act 1998. (This includes, for example, any information relating to health, religion, ethnic origin or political persuasion.) We will require your positive consent for us to use such information, and we will do all that is reasonably practicable to draw this to your attention when you first supply us with Your Information, or at the next available opportunity. For example, by asking you to: (1) click the I ACCEPT button at the time you first supply us Your Information via our website(s); or (2) tick a check-box or agree to this at the time you first supply us with Your Information (or at the earliest opportunity).
Direct Marketing Material
You may indicate your preference not to receive direct marketing material or material from carefully selected third parties by not ticking the opt-in box where applicable. Otherwise, we may share your information with our group companies and other carefully selected third parties who may contact you for direct marketing purposes and for research purposes. For example, we on their behalf or they may contact you with offers of goods and services, forthcoming events or competitions considered to be of interest to you. If you change your mind, you should inform us in writing. Once properly notified by you, we will take steps to stop sharing Your Information.
Your Rights
You have the right to ask in writing for a copy of the information we hold about you and to correct any inaccuracies in Your Information. You have the right to ask in writing not to receive direct marketing material about our products.
Use of 'Cookies' (and links to other websites)
If our contact and dealing with you is via our website(s), we may use "cookies". A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. We use cookies to measure site usage and related information. Our website(s) may contain links to other sites not controlled by us. These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.
Aggregated Customer Information
We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We, including our group companies, may disclose aggregate statistics about enquiries made, visitors, customers in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.
Monitoring
To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; (2) activities on our website. All recordings are and shall remain our sole property.
Security Statement
We have taken all reasonable steps to have in place appropriate security measures to protect Your Information.
Changes to this Policy
Any changes to this Policy will be either posted on our website, made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.
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Contact Details
Lactalis McLelland
2nd floor
3 Princess Way
Redhill
Surrey
RH1 1QG
Tel: 01737 783300